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JA Business Communications®

JA Business Communications curriculum cover

High School
Classroom Based

Pillars of Student Success
Work Readiness High Work Readiness
Entrepreneurship Moderate Entrepreneurship
Financial Literacy Minimal Financial Literacy
JA Business Communications, part of the JA High School Experience courses, is a one-semester, teacher-led course in which high school students focus on communication skills necessary to succeed in business, including communicating up, down, and across organizations; talking about job performance; and writing in a business setting. Volunteers engage with students through a variety of activities that may include subject-matter guest speaking, coaching, or advising for case study and project coursework.

This course has received California A-G approval from High School Articulation, Office of Undergraduate Admissions, University of California.

Following participation in this course, students will be able to:

-- Learn the necessary concepts applicable to state and national educational standards.
-- Apply these standards-based concepts to the real world.
-- Synthesize elective concepts through cumulative, tangible deliverables (projects).
-- Analyze a business situation or principle through the use of a case study.
-- Demonstrate the skills necessary for future career pathway success.

JA Business Communications is part of the JA Work and Career Readiness Pathway. The course is a blended model that includes teacher-led content, volunteer-led opportunities, and self-guided content to support flexible implementation options. JA Business Communications is available in classroom-based or remote live implementation. Robust support materials are available for teachers, including a pacing guide for semester-long implementation. Your local JA area may have the opportunity to support interested districts that have formed a relationship with post-secondary institutions to facilitate dual credit.

As part of this course, JA teachers and volunteers are encouraged to use the resources available in JA Connect™ Learning Pathways, located at This self-guided experience includes interactives, JA Digital Career Book™, and games and apps for student use.

JA programs support national and state standards in reading, mathematics, social studies, and work and career readiness. See below for more information on alignment with national and state standards.

Program Concepts

Active listening, audience, business correspondence, business documentation, business letter, business policies and procedures, communication barriers, communication model, communicate expectations, communication strategies and tools, decision tree, downward communication, effective communication, effective feedback, effective listening, effective meeting strategies, email, employer expectations, external stakeholders, feedback loop, internal stakeholders, interpretation, levels of listening, lines of communication, listening strategies, meeting planning, memo, message, online messaging platforms, organizational structure, performance expectations, persuasion, persuasive writing, presentation content, presentation planning, presentation skills, professionalism, public speaking, purpose, revision, social media, social proof, surveys, tone, upward communication, virtual meetings, work traits, written communication

Skills Students Learn

  • Accept criticism
  • Accept feedback
  • Analyze audiences
  • Adjust communication to situations
  • Analyze communication problems
  • Analyze personal experience
  • Analyze situations
  • Analyze similarities and differences
  • Analyze writing samples
  • Apply communication skills
  • Brainstorm ideas
  • Brainstorm solutions
  • Choose the best social media platform
  • Communicate with a supervisor
  • Communicate with authority
  • Create and deliver a presentation
  • Craft an online message
  • Discuss in small groups
  • Draw conclusions from information
  • Effective listening skills
  • Evaluate consequences
  • Evaluate feedback
  • Evaluate performance based on expectations
  • Evaluate presentations
  • Evaluate professionals
  • Identify the problem
  • Improve communication
  • Make recommendations
  • Participate in discussion
  • Practice oral communication
  • Practice group communication
  • Practice the communication model
  • Provide feedback
  • Respond professionally
  • Revise messages
  • Rewrite based on purpose
  • Role-play business situations
  • Role-play communication scenarios
  • Use technology to polish writing
  • Verbal communication skills
  • Write a business policy
  • Write clear messages
  • Write office communication
  • Write persuasive messages

Virtual Implementation

Remote live implementation is available for JA Business Communications.

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